FAQs

 

Manufacturing FAQs

 

General:

 

Why should I choose your company to do my parts subjects?

UP Rapid is a prototyping company integrating industry and trade, which means that you directly contact the manufacturer. Our own factory provides parts to you through our industrial CNC machining, 3D printing, sheet metal processing, and injection mold services.

 

How do you maintain the confidentiality of client projects?

We sign an NDA (nondisclosure agreement) with the customer, and the customer directly provides the 3D CAD model to the factory, which avoids the multi-directional circulation of drawings and guarantees the confidentiality.

 

What is the advantage of working with UP Rapid?

Customers get first-hand quotations because we have our own factory, and we know the market better. These quotations are often more favorable than those of indirect traders.

 

What industries use UP Rapid services?

We serve industries like consumer product, electronics, telecommunication device, and precision instrument.

 

How many processing equipment do you have?

We have 20 3+2axis CNC milling machines, 6 lathes, 20 3D printers, 5 injecting machines and other measuring equipment.

 

How to ensure that customers have a satisfactory service?

Our services include process consultation, progress report during cooperation, and seven-day after-sales service after completion.

 

Do you provide first article of inspection (FAI) service to customers?

We offer FAIs on machined and molded parts.